WHAT HAPPENED?
Emergency network maintenance by the OIT Networking Team caused a switch on the 3rd floor of CCB to lose communication with some of the network controllers. The work also caused a disruption between some VMs and their storage, which caused the VMs to either go into read-only mode or shut down completely.

Affected servers:
burano.cc.gatech.edu
caprera1.cc.gatech.edu
caprera2.cc.gatech.edu
claws.cc.gatech.edu
cruyff.cc.gatech.edu
endeavour.cc.gatech.edu
levanzo.cc.gatech.edu
oortcloud.cc.gatech.edu
panarea1.cc.gatech.edu
ponza.cc.gatech.edu
quasar.cc.gatech.edu
rg-fpga-dev1.cc.gatech.edu
rg-fpga-dev2.cc.gatech.edu
rg-fpga-dev3.cc.gatech.edu
rg-quantum-dev.cc.gatech.edu

WHEN DID IT HAPPEN?
Networking work occurred on Saturday, January 27 at about 7:45am. The VMs were brought back online at 3:30pm the same day (01/27). CCB 3rd floor networking was addressed the morning of Monday, January 29.

WHY IS IT HAPPENING?
OIT was performing maintenance on the campus firewalls and unexpectedly caused a very brief network outage.

WHO IS AFFECTED?
Offices on the 3rd floor of CCB, and owners/users of the VMs listed above.

Affected services:
Networking on the 3rd floor, generally on the south end of CCB.

WHAT DO YOU NEED TO DO?
The situations in each case have been corrected.

WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 340, 404.894.7065, helpdesk@cc.gatech.edu).