At 11:07 AM, Wednesday, January 21, 2009, TSO received its 100,000th request for service in the Request Tracker (RT) ticketing system! One year ago at that same time, our newest ticket was number 82113. This represents approximately 1,500 tickets per month that are logged in our ticketing system. If you?d like to view our Services and Systems Metrics, please visit our home page at http://support.cc.gatech.edu.