WHAT'S HAPPENING?
MyGaTech/Zimbra and Network Attached Storage (NAS) clusters will undergo maintenance.

WHEN IS IT HAPPENING?
MyGaTech: Saturday, November 20, 2010, from 6:00 AM to 12:00 PM.

NAS: Saturday, November 20, 2010, from 6:00 AM to 9:00 AM.

WHY IS IT HAPPENING?
OIT is performing routine maintenance and upgrades on these systems.

WHO IS AFFECTED?
Users of MyGaTech/Zimbra services, including BuzzPort users, who try to access email or group/course calendars. People who send email to users of MyGaTech/Zimbra may receive a mail delivery delayed message during this maintenance. Users of the services listed below will experience brief periods of unavailability during the NAS maintenance.

Affected services:

Alumni
Banner
Business Office
Campus Web Hosting
ColdFusion and associated applications (such as Parking)
Crystal Reports
Grants.Gov
IAC
IBB
Identity Management
NRC
Office of Sponsored Projects
PeopleSoft Financials
PeopleSoft HR
PeopleSoft Techworks
PRISM
Redhat RHN
SECME
Software Distribution
Streaming Media
T-Square
VPSA

WHAT DO YOU NEED TO DO?
No user action is required. Email sent to My GaTech/Zimbra users during the period of this outage will be queued in the central systems and delivered after the system is in operation again.

WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center at 404-894-7173 or the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).