Submitted by admin on

OIT has announced that they will replace a failed component in the MyGaTechSAN between 5:00 AM and 7:00 AM on Thursday, June 18, 2009. This willaffect users of OIT's Zimbra email service. For full details,please see the message below.

-----Original Message-----
From: System Operator [mailto:operator@fantasy.oit.gatech.edu]
Sent: Tuesday, June 16, 2009 5:31 PM
To: oit-availability@lists.gatech.edu
Subject: Planned Outage for MyGaTech 06/18

Scheduled Service Interruption for MyGaTech Email System

WHAT IS HAPPENING?

OIT will replace a failed component in the MyGaTechStorage Area

Network (SAN).

WHEN IS IT HAPPENING?

This Maintenance will occur in one of our planned outagewindows,

Thursday 6/18 5:00am - 7:00am

WHO IS AFFECTED BY THIS INTERRUPTION?

All users of the MyGaTech e-mail, calendar and contactssystem.

BuzzPort users who might try to access their email or anygroup

or course calendars during this time.

WHAT DO YOU NEED TO DO WHEN THE SYSTEM IS AVAILABLEAGAIN?

Business as usual. Mail sent to MyGaTech users during theperiod

of this outage will be queued in the central systems anddelivered

after the system is in operation again.

HOW DOES THIS ACTIVITY BENEFIT YOU?

OIT is performing this work to replace the failedhardware so

that production reliability can be maintained.

WHAT IF YOU HAVE QUESTIONS?

If you have concerns about the scheduled time for thisservice

interruption, or if you still have questions,

please contact your departmental IT support staff, or theOIT

Technology Support Center at 404-894-7173.

Please note the System Outages section on theMyGaTech login

page @ http://my.gatech.edu

TECHNICAL DETAILS ABOUT THIS SCHEDULED SERVICEINTERRUPTION

No additional technical information provided.