OIT has announced that they will perform MyGaTech and LAWN maintenance between 6:00 AM and 12:00 PM on Saturday, June 20, 2009. This will affect LAWN and OIT Zimbra users. For full details,please see the announcements below.
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Scheduled ServiceInterruption ? My GaTech/Zimbra Email System
WHAT IS HAPPENING?
OIT will move one of the mail servers in the My GaTech service to a differentStorage Area Network (SAN) volume. Thiswill affect access to My GaTech email and calendars for users of Buzzport andMy GaTech/Zimbra.
WHEN IS IT HAPPENING?
The maintenance window is from 6 a.m. until noon on Saturday(6/20/09). However, maintenanceactivities may be completed earlier than noon.
WHO IS AFFECTED BY THIS INTERRUPTION?
A portion of the users of the My GaTech/Zimbra e-mail, calendar and contactssystem, including BuzzPort users, will not be able to access their email,calendars, or course/group calendars during this time.
WHAT DO YOU NEED TO DO WHEN THE SYSTEMIS AVAILABLE AGAIN?
Business as usual. Mail sent to My GaTech/Zimbrausers during the period of this outage will be queued in the central systemsand delivered after the system is in operation again.
HOW DOES THIS ACTIVITY BENEFIT YOU?
OIT is performing this work as part of the preparation for the move of the My GaTech/Zimbraservice from the Rich Building data center to the Business Continuity DataCenter to provide for increased system availability and disaster recoverycapabilities.
WHAT IF YOU HAVE QUESTIONS?
If you have concerns about the scheduled time for this serviceinterruption, or if you still have questions,
please contact your departmental IT support staff, or the OIT TechnologySupport Center at 404-894-7173.
TECHNICAL DETAILS ABOUT THIS SCHEDULEDSERVICE INTERRUPTION
No additional technical information provided.
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Scheduled ServiceInterruption ? Wireless Network (LAWN)
WHAT IS HAPPENING?
OIT is performing asoftware upgrade on the wireless controllers that manage the wireless accesspoints comprising the Georgia Tech LAWN (Local Area Walkup/Wireless Network).
WHO IS AFFECTED BY THIS INTERRUPTION?
All users of thefollowing systems:
·bull; On-campusLAWN wireless network services, including GTwireless, FASTPASS, GTwpa, andGTvisitor
Effects to theseusers are:
·bull; LAWNusers will not be able to use the wireless network during this time.
This interruptionWILL NOT AFFECT wireless users at GT-Savannah or GT-Lorraine, or in GTRIbuildings.
WHEN IS IT HAPPENING?
The maintenancewindow is from 6 a.m. until noon on Saturday (6/20/09). However, maintenance activities may be completedearlier than noon.
WHAT DO YOU NEED TODO WHEN THE SYSTEM IS AVAILABLE AGAIN?
Business as usual. The LAWN wireless networks will be inoperation and usable as before the upgrade. No changes are required on client wireless devices.
HOW DOES THIS ACTIVITY BENEFIT YOU?
The latest 802.11nwireless access points will be installed over the summer in the Library,College of Management, and Global Learning Center, as well as selected otherlocations, providing speed and capacity advantages. OIT was just informed bythe vendor that we must perform this wireless controller upgrade as anintermediate step in order to perform another upgrade to the controllers beforeFall semester that will allow deployment of the version of code required toproperly support these new access points.
WHAT IF YOU HAVEQUESTIONS?
If you have concerns about the scheduled time for thisservice interruption, or if you still have questions, please contact yourdepartmental IT support staff, or the OIT Technology Support Center at 404-894-7173.
TECHNICAL DETAILSABOUT THIS SCHEDULED SERVICE INTERRUPTION
Full support for Cisco AP1142 access points, which will beinstalled in some buildings this summer, requires wireless controller softwareversion 5.2. We?re currently running version 4.2.112.0. Our Cisco customerengineer just informed us that going directly from 4.2.112.0 to 5.2 can causeproblems, so we need to upgrade to 4.2.176.0 first. Each upgrade takes a coupleof hours because there are 20 wireless controllers and over 2,000 wirelessaccess points that each have to download new code and reboot. Thus, we need toproceed with doing the first step (4.2.112.0 to 4.2.176.0) as soon as possible,so that we have time to test and upgrade to 5.2 before the end of summersemester.