UPDATE: According to OIT, the outage was caused by a DNS configuration change that had unexpected results.  More information can be found here: https://status.gatech.edu/incidents/6lvlb505jfh2.


WHAT HAPPENED?
Georgia Tech web sites and DNS resolution were unavailable.


WHEN DID IT HAPPEN?
From approximately 1:30 PM until 1:45 PM on Wednesday, June 13, 2018.

 
WHY DID IT HAPPEN?
The cause is unknown at this time.  This notice will be updated once a cause has been identified.


WHO WAS AFFECTED?
Any user attempting to access gatech.edu websites.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
Yes.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).  If you prefer, you may contact the OIT Technology Support Center (404-894-7173, support@oit.gatech.edu).