WHAT HAPPENED?
The FileMaker Pro database server ackerman.cc.gatech.edu was unreachable.
 
 
WHEN DID IT HAPPEN?
From approximately 5:35 AM until 2:30 PM, Tuesday, September 6, 2016.
 
 
WHY DID IT HAPPEN?
The server lost its network connection.
 
 
WHO WAS AFFECTED?
CoC faculty and staff attempting to use any of the FileMaker Pro databases.
 
 
WHAT DO YOU NEED TO DO?
No user action is required.
 
 
HAS THE PROBLEM BEEN RESOLVED?
Yes.  After disconnecting and reconnecting the server to the network, it was again reachable.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).