UPDATE: Service was restored at approximately 6:30PM, April 12th. Mail received during the outage should have begun delivery around this time. If you are still experiencing any issues, please contact the Help Desk.

WHAT HAPPENED? 
CoC faculty and staff Exchange users were not receiving mail.     

WHEN DID IT HAPPEN? 
The outage began approximately 10AM Saturday morning, April 12th. Service was restored at approximately 6:30PM that evening. 

WHY DID IT HAPPEN? 
A core router was rebooted and resulted in loss of connectivity.    

WHO IS AFFECTED? 
CoC Faculty and staff Exchange users.     

WHAT DO YOU NEED TO DO? 
No user action is required. Email arriving during the outage was queued and delivered when connectivity was restored.   

HAS THE PROBLEM BEEN RESOLVED? 
Yes  

WHO SHOULD YOU CONTACT FOR QUESTIONS? 
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).