WHAT HAPPENED?
Avigilon controlled Buzzcard door access is non-functional.
 
 
WHEN DID IT HAPPEN?
At approximately 11:15 AM, Tuesday, July 12, 2016, and ongoing.
 
 
WHY DID IT HAPPEN?
The Avigilon system appears to have lost its configuration data.  Not all Buzzcard controlled doors are affected.
 
 
WHO WAS AFFECTED?
CoC faculty, staff, and students attempting to access the following Buzzcard controlled doors.

CCB ADA North
CCB ADA South
CCB 109
CCB 122
KACB 1201
KACB 1203
KACB 1205
KACB 1207
KACB 1209
KACB 1320
KACB 2201
KACB 2205
KACB 3103B
KACB 3110
KACB 3112
KACB 3124
KACB 3205
KACB 3222
KACB 3222A
KACB 3401
KACB 3409


WHAT DO YOU NEED TO DO?
Users needing access to the above rooms should contact the building manager for a key.  Such requests can be directed to building@cc.gatech.edu for CCB and kacb-building@cc.gatech.edu for KACB.
 
 
HAS THE PROBLEM BEEN RESOLVED?
No.  The Buzzcard office is working with the vendor to affect resolution.  An update will be posted once more information is available.

 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).

UPDATE: The Avigilon Buzzcard readers are once again operational, as of 7:30 AM, July 15, 2016.